Customer service

Shipping & Delivery

www.onlyart.eu ships worldwide. Shipping takes around 2-4 weeks, it depend on buyer location. All artworks are shipped in tracked packages. Shipping in Vilnius and Lithuania can be arrange individually, please contact us: [email protected]. Shipping costs depend on weight and dimensions of the work and buyer’s location. The type of packaging materials can factor into the weight and dimensions of the parcel. A large artwork, for example, may require a wooden crate, which costs substantially more than a cardboard box. Artwork is delivered to your address, which is shown in order. It is possible to send the order as a gift to the other person address. For this purpose, upon completion of the delivery data, you have to indicate the name, surname and address of person.

Returns & Replacements

Based on consumer rights and laws - artworks can be returned within 14 days business days from order arrival and provision that artworks artworks not damaged. Indicate ‘Return’ on packaging of returned artwork. OnlyART.eu guarantees refund value of the order paid, however, expenses for shipping are not refunded. Returned artwork must be safely packed.  We are suggesting replacement too, but just one time for one artwork, please contact [email protected] for detail information. In case you receive damaged or broken artwork during delivery, immediately notify courier and us. Every return of damaged artwork is organized individually, please contact: [email protected]

Ordering

If you want to order chosen artwork, click on icon [ADD TO CART] next to the photo of artwork. Work will be placed in your basket, value of it be updated and indicated each time you place new artwork. If you want to check your basket or proceed to paying, you have to click icon on the top of page [MY SHOPPING CART], screen will show information on artworks placed in basket: names and total value of artworks ordered without delivery costs. By clicking icon [REMOVE ITEM] artwork is removed from your basket. To complete the purchase, press on icon [PROCEED TO CHECKOUT]. Please note, that aggregate price of order does not include any charges, which are applied in case of import of artworks to foreign states (such as duties and other), which are due from recipient of works and for which OnlyART.eu is not liable.

Terms and Conditions

OnlyART.eu provides you possibility to use Website www.onlyart.eu (hereinafter referred to "Website") subject to below terms and conditions of usage (hereinafter referred to "Terms and Conditions") thereof. By using this Website you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use Website. OnlyART.eu reserves right to change these Terms and Conditions, in whole or in part, at any time without any prior notice. Please check these Terms and Conditions prior to using Website. Your continued use of Website following posting of changes to these Terms and Conditions mean you accept those changes. By using this Website you confirm that you are a natural person aged above 18, with full legal capacity and capability, which is not restricted in any way.

Copyright

Copyright of this Website as well as any part thereof is property of OnlyART.eu and, therefore, none of materials of this Website as well as any part thereof may be in any way whatsoever reproduced, translated into other languages, adapted, copied, republished, uploaded, displayed, posted, transmitted or used in any other manner or in any other means without consent thereof. Also any other actions which may violate exclusive rights of OnlyART.eu to this Website or which contradict to principles of fair competition, advertising and copyright are prohibited. Trade names, trademarks, service marks and logos, including those of OnlyART.eu, appearing in this Website are registered trademarks, exclusive rights of owners of which are protected by applicable laws. Use in any manner or way of trade names, trademarks, service marks and logos, including those of OnlyART.eu, appearing in Website without the advance written consent of owners is prohibited. Photographs, design, etc., are also protected by applicable laws and use thereof without consent of authors is prohibited.

Applicable Law and Jurisdiction

All information appearing on and contents of Website comply with effective laws of Republic of Lithuania. Laws of Republic of Lithuania are applicable to these Terms and Conditions and the use of Website. Jurisdiction of Republic of Lithuania applicable in case of disputes and/or claims in relation to use of Website, including but not limited to placements, processing, delivery of orders for artworks, settlement and payment procedures as well as issues of quality and defects, including any other issues not expressly stated herein.