Customer Service

Shipping & Delivery
www.onlyart.eu ships worldwide. Shipping takes around 2-3 weeks, it depend on buyer location. All art works are insured and shipped in tracked packages. Shipping in Vilnius and Lithuania can be arrange individually, please contact us: ruta@onlyart.eu Shipping costs depend on Weight and dimensions of the work and buyer’s location. The type of packaging materials can factor into the weight and dimensions of the parcel. A large work, for example, may require a wooden crate, which costs substantially more than a cardboard box. Your order shall be processed only after payment is got. The order is delivered to your address, which is shown in your user account. You may send the order not only to your address but also as a gift to the other person on his/her address. For this purpose upon completion of the delivery data you have to indicate the name, surname and address of such person. This option is not available in cases the settlement in cash upon delivery is chosen. Please inform about that us: ruta@onlyart.eu Unless otherwise specified, the information on goods presented in the Website is intended solely for the purpose of promoting products and goods available in the Republic of Lithuania. “Only ART” makes no representation that materials contained in this Website as well as products and goods offered and available through this Website are appropriate or available for use in other locations. Those who choose to access this Website or order products and goods through this Website from other locations (outside the Republic of Lithuania) do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable, including but not limited to the laws on import, declaration, payment of applicable duties and levies, use and other.
Privacy & Security
www.onlyart.eu Respects the intellectual property rights of others and expects its users to do the same; we can terminate user account if we find out about infringing the copyrights or other intellectual property rights of others.
Returns & Replacements
Based on consumer rights and laws - goods can be returned within 14 days business days from receipt of the order provided that the packaging of the goods is not damaged. Indicate ‘Return’ on the packaging of the returned goods. “Only ART” guarantees the refund of the value of the order paid, however, the expenses for returning the order or separate goods are not refunded. The return shipment costs are covered by you. The goods returned must be insured for the real value of the order by courier or insurer. We are suggesting replacement too, but just one time for one good, please contact ruta@onlyart.eu for detail information In case you receive the defective good or the order is damaged during delivery, immediately notify the courier thereon. The damaged good should be returned immediately. The defective goods may be returned later, however, by using the services of the courier, which delivered the shipment to you. The goods with personal monogram or made following the special order are not subject to return. The goods returned must be insured for the real value of the order by courier or insurer. “Only ART” covers the costs of the delivery and return of the defective good. Indicate ‘Complaint’ on the packaging of the goods. “Only ART” shall replace the defective good with analogous quality good or, if there is no such possibility, shall offer the other good of the same value or shall return the price paid.
Ordering
If you want to order the chosen good, click on the icon “[ADD TO CART]” next to the photo of the good. The good shall be placed in your basket, the value of which shall be updated and indicated each time you place new good. The value of your basket may be controlled at any part of the Website. For this purpose you have to click the icon on the top of the page [MY SHOPPING CART] and the screen will show the information on the goods placed in the basket: names and the total value of the goods ordered by you without delivery costs. Art piece is unique, the number of units may not be changed. The system shall automatically update the data of your order. By clicking the icon [REMOVE ITEM], you refuse the good concerned, i.e. it is removed from your basket of goods. Should you wish to complete the purchase, press on the icon [PLACE ORDER NOW] and then confirm your order.
Payment, Pricing & Promotions
Available payment method is via PayPal and payment to account (transfer). The art piece price of the good without additional expenses is indicated next to each good. The total price consists of: all goods price and delivery costs. It should be noted that the aggregate price of the order does not include any charges, which are applied in case of import of the goods to foreign states (such as duties and other), which are due from the recipient of goods and for which “Only ART” is not liable.
Updating Account Information
By registering as registered user as well as by using the parts of the Website for registered users your confirmed that you are you are a natural person aged above 18, with full legal capacity and capability, which is not restricted in any way. Upon registration you are opened with an account of the registered user and granted with the user name and password chosen by you, for the security of which you are fully liable. “Only ART” does not assume any liability due to the illegal use of your user name or password by third parties.
Terms and conditions for use of website Please read these terms and conditions of use carefully before using this Website

“Only ART” provides you with a possibility to use the Website of “Only ART” at the address www.onlyart.eu (hereinafter referred to as the „Website“) subject to the below terms and conditions of usage (hereinafter referred to as the “Terms and Conditions”) thereof. By using this Website you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website. “Only ART” reserves the right to change these Terms and Conditions, in whole or in part, at any time without any prior notice. You should always check these Terms and Conditions prior to using the Website. Your continued use of the Website following the posting of changes to these Terms and Conditions will mean you accept those changes. By using this Website you confirm that you are a natural person aged above 18, with full legal capacity and capability, which is not restricted in any way.

Copyright

Except as stated herein, the copyright of this Website as well as any part thereof is the property of “Only ART” and, therefore, none of materials of this Website as well as any part thereof may be in any way whatsoever reproduced, translated into other languages, adapted, copied, republished, uploaded, displayed, posted, transmitted or used in any other manner or in any other means without consent thereof. Also any other actions which may violate the exclusive rights of “Only ART” to this Website or which contradict to the principles of fair competition, advertising and copyright are prohibited. The trade names, trademarks, service marks and logos, including those of “Only ART”, appearing in this Website are registered trademarks, the exclusive rights of the owners of which are protected by the applicable laws. The use in any manner or way of the trade names, trademarks, service marks and logos, including those of “Only ART”, appearing in the Website without the advance written consent of the owners is prohibited. The photographs, design, etc., are also protected by applicable laws and the use thereof without the consent of the authors is prohibited.

Intended Audience

Unless otherwise specified, the materials in the Website are presented solely for the purpose of promoting products and goods available in the Republic of Lithuania. “Only ART” controls and operates this Website from its office located in Vilnius, the Republic of Lithuania. “Only ART” makes no representation that materials contained in this Website as well as products and goods offered and available through this Website are appropriate or available for use in other locations. Those who choose to access this Website or order products and goods through this Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Disclaimer

Any information appearing on this Website is solely for informational purposes unless expressly specified otherwise. Except as stated otherwise “Only ART” does not assume any liabilities and states that “Only ART” is not bound by any obligations under the laws or agreements with respect to the errors, deficiencies or nonconformities, which may appear in the texts or information as well as does not undertake to correct such deficiencies or supplement lacking data. “Only ART” makes no representation or warranty that the Website will be available on a timely basis or will be uninterrupted or error free that defects will be corrected or that the Website or the servers making it available are free of viruses of other harmful components. “Only ART” makes no representation or warranty that it receives all e-mail messages sent to it as well as on the security and confidentiality of any information you transmit via Internet and other electronic means and you do so at your own risk.

Applicable Law and Jurisdiction

All information appearing on and contents of the Website comply with the effective laws of the Republic of Lithuania. The laws of the Republic of Lithuania are applicable to these Terms and Conditions and the use of the Website. The jurisdiction of the Republic of Lithuania shall be applicable in case of disputes and/or claims in relation to the use of this Website, including but not limited to placements, processing, delivery of orders for products and goods, settlement and payment procedures as well as issues of quality and defects, including any other issues not expressly stated herein.

Privacy policy

“Only ART” respects the privacy of the visitors and users of the Website by all available means as described below.

Personal Data

In case of you visiting this Website “Only ART” may in certain cases collect your personal data. Part of the information shall be collected automatically during your visit in the Website as your internet protocol address (SSL) should be recognized by the server. “Only ART” may use this information for monitoring and analyzing the attendance of specific parts of the Website. “Only ART” does not establish the identity of the visitors and does not use your identification data unless required for specific purposes such as conclusion of the contract by you, etc. In such cases “Only ART” shall request to provide the information (personal data), following which you may be recognized or reached. By providing your personal data by using the Website as well as providing your personal data upon request of “Only ART” , you also agree that “Only ART” may use them for the below indicated purposes:
  • Ensure that the Website corresponds to your needs as well as created and publish the contents of Website best tailored to meet your needs.
  • Provide the services requested or purchased by you, including conclusion of contracts, processing of orders, etc.
  • Notify you upon your expressed wish on updates, special offers, and other new services.
  • Allow you to access the areas of Website of restricted access.
  • Direct marketing.
When you visit the Website, “Only ART” may store certain information in the form of a ‘cookie’ that is automatically downloaded to your computer. These files are not used gathering personal data and do not damage other files. Should you wish you may erase cookies or prevent them from being stored by changing the settings of your browser “Only ART” shall not disclose your personal information obtained during your visit in this Website to any third parties; however, “Only ART” sometimes engages third parties to provide on behalf “Only ART” services such as packaging of purchases, delivery by post or courier, reply to queries of the consumers on products and services, maintenance of registration of operations as well as mailing. “Only ART” shall provide such third parties the personal information to the extent required for delivery of respective services and these third parties shall be prohibited from the use of such information for any other purposes. While “Only ART” takes steps to protect your personal information, “Only ART” cannot guarantee the security of any information you transmit and you do so at your own risk. Upon receiving your transmission, “Only ART” makes commercially reasonable efforts to ensure its security on its systems. For the purposes of securing your personal information from illegal receipt, use or disclosure, “Only ART” uses different security technologies and procedures. For example, personal information is stored in the servers of limited access, located at the controlled premises, etc. However, you are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information. You are hereby notified that according to the applicable laws you have a right to request to acknowledge your personal data and the manner they are processed; to request rectification, erasing your personal data; to dissent the processing your personal data, etc. In case of your dissent on processing the personal data, “Only ART” shall not be able to provide you with requested services as well as shall not merge your personal data with data on attendance of the Website. By visiting the Website you confirm your acknowledgement that “Only ART” may disclose your personal data in case of the requirements under the laws or upon reasonable belief that this is necessary (a) to comply with laws and legal procedures applicable to “Only ART” or Website; (b) to protect and secure the rights and property; or (c) to ensure security of the employees of “Only ART”, the products and services of “Only ART” as well as personal security of consumers and public. “Only ART” cannot ensure the protection of any personal information that you provide to a third-party site that links to or from the Website, since these third-party sites are owned and operated independently. These third-party sites may have their separate privacy and data collection practices that are beyond control of “Only ART”. Any personal information that you provide to these third-party sites will be regulated by their privacy policy, if any. “Only ART” can assume no responsibility whatsoever for the operations and practices of these third-party sites, and cannot be responsible for the content or privacy practices of such sites.

International Transmission

As internet functions on a worldwide level, certain information may be transmitted across the borders of states upon you visiting the Website. Your visit in this Website as well as electronic transmission of data means that you do not object to such international transmissions.
Read these regulations carefully prior to registering as a registered user or using the parts of the website for registered users
1. GENERAL PROVISIONS
1.1. Only ART” hereby grants you with a possibility to use the parts of the website of “Only ART” at the address www.onlyart.eu (hereinafter referred to as the “Website”) for registered users following the below Regulations on the Use by Registered User (hereinafter referred to as the “Regulations”).

1.2. By using the parts of the Website for the registered uses you agree to comply with these Regulations as well as Terms and Conditions for Use of Website (hereinafter referred to as the Terms and Conditions). If you do not agree to comply with these Regulations or Terms and Conditions, please do not use the Website.
1.2. By using the parts of the Website for the registered uses you agree to comply with these Regulations as well as Terms and Conditions for Use of Website (hereinafter referred to as the Terms and Conditions). If you do not agree to comply with these Regulations or Terms and Conditions, please do not use the Website.
2. REGISTRATION
2.1. By registering as registered user as well as by using the parts of the Website for registered users your confirmed that you are you are a natural person aged above 18, with full legal capacity and capability, which is not restricted in any way.

2.2. Upon registration you are opened with an account of the registered user and granted with the user name and password chosen by you, for the security of which you are fully liable. “Only ART” does not assume any liability due to the illegal use of your user name or password by third parties.